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Published on
July 7, 2023
Effective Strategies for Customer Relationship Management
CRM-strategies customer-relationship-management customer-segmentation centralized-customer-data marketing-automation proactive-customer-support continuous-communication customer-feedback cross-department-collaboration data-analysis continuous-improvement employee-adoption customer-satisfaction business-growth personalized-marketing customer-database marketing-automation-tools proactive-support communication-channels customer-surveys data-driven-decisions KPI-monitoring CRM-training CRM-software customer-loyalty sustainable-growth customer-centric-approach customer-journey customer-engagement customer-retention business-efficiency customer-satisfaction-surveys NPS-surveys AI-in-CRM chatbots-in-CRM marketing-effectiveness
Effective customer relationship management is a strategic approach that requires a combination of customer segmentation, centralized customer data, integration with marketing automation, proactive customer support, continuous communication, customer feedback, cross-department collaboration, data analysis, continuous improvement, and employee adoption.